Cookie policy

What are cookies?

Cookies, also known as browser cookies or tracking cookies, are text files containing small amounts of information, which your computer or mobile device downloads when you visit a website. When you return to websites – or visit websites that use the same cookies – they recognise these cookies and therefore your browsing device.

How we use cookies?

Like most websites, we use cookies to do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience. Cookies enable us to provide you with the more useful and relevant content.

We use cookies to:

  • Ensure your security and privacy when using our website

  • Temporarily store input information in our inquiry forms or similar features

  • Provide you with content that are more relevant to you and your interests, and improve our targeting and enhance your online journey in our website

  • Improve our understanding of how you navigate through our website so we can identify improvements

Websites must get consent to send cookies and tags to your computer or mobile device unless the cookies or tags are strictly necessary to provide services to you. Otherwise, you can withdraw your consent to our cookies at any time even if you have previously consented.

The table below explains what cookies and tags we use on our website, why we use them and whether they are strictly necessary or another type of cookie/tag e.g. "functionality" or "performance" cookies/tags. We also state in the table whether a cookie/tag is a "persistent" or "session" cookie. The difference is that:

  • Persistent cookies/tags remain on your device between browsing sessions. They are activated each time you visit the website that created that particular cookie/tag. For example, where a "persistent cookie/tag" is used on a website to remember your log-in details, you will not need to enter those details each time you visit that website.

  • Session cookies/tags allow website operators to link the actions of a user during a browser session. A browser session starts when you open the browser window and finishes when you close the browser window. Session cookies/tags are created temporarily. Once you close the browser, all session cookies/tags are deleted.

Some of the cookies/tags listed below are those set by our own website when you visit However, we also have cookies/tags which we place on websites that are not Rapid Access’s website, here we place third party cookies/tags.


Strictly necessary cookies


 Cookie name



Specifies which cookies are allowed by the visitor.


Keeps the user session ID for security reasons.


Store's a security token that the system uses to validate all form data submitted via POST requests. Helps protect against Cross site request forgery.


Stores the visitor's preferred content culture.


Stores the preferred UI culture of the user.


Stores the user's current view mode (Edit, Preview, Design, etc.).


Indicates if the visitor has been redirected to the mobile version of the website by the Mobile device redirection web part.


Stores the name of the current visual theme to provide proper design to the dialog windows.


Indicates that the visitor has switched to the desktop (default) version of the website from a specific device profile.


Stores the user's encrypted authentication ticket when using forms authentication.


Indicates if the visitor is new or returning. Used for tracking the visitors statistic in Web analytics.


We use cookies to ensure that we can give you the very best experience. To find out more about how we use cookies, please visit the cookie policy page.