Current Vacancies

Posted on 02/07//2024

Service Engineer (Heavy Equipment Mechanic/Technician)  - Oman

Job Purpose:
 
Reporting into the Service Manager, the Service Engineer will be part of the wider Engineering Service team that is responsible for carrying out fault-finding, diagnostics, servicing, and repairs to a variety of powered access machines. Planned preventative Maintenance (PPMs) will also be a part of the daily duties.  

 As well as being stationed at your assigned depot workshop, the Service Engineer may work outside of normal depot hours, perform repair and maintenance at clients’ sites or travel outside of assigned depot city for the occasional project at our other depot locations in the GCC.
 
Qualification and Experience Requirements: the chosen candidate will meet ALL the essential criteria below. 

QUALIFICATION AND EXPERIENCE REQUIREMENTS:
 
ESSENTIAL

• Mechanical or Electrical Engineering diploma, vocational qualification or above
• Previous experience working on mobile access equipment or similar other mobile plant machinery equipment such as:
  • powered access equipment e.g. cherry pickers, scissor lifts, propelled booms and hoists.
  • diggers
  • drilling equipment
  • dumpers
  • excavators
  • forklifts
  • ground-care machinery
  • plant machinery
  • power generators
  • rollers
  • telehandlers
• Good understanding of the principles of mechanical and / or electrical circuits and systems with the ability to read mechanical and / or electrical circuit diagrams and schematic drawings
• Ability to methodically find fault, diagnose, repair and maintain a variety of powered machines
• Strong track record in machine, equipment and diesel engine fault finding / diagnostics, servicing, repair and maintenance
• Able to read electrical, mechanical and hydraulic schematic drawings
• Able to work to Health & Safety regulations and comply with all company policies and procedures

Apply Now or email Recruitment@rapidaccess-gulf.com

_____________________________________________________

Posted on 30/05//2024

Hire Desk Controller - Dubai, UAE

Job Purpose:
 
The main purpose of this role is to support the management team and depot performance by helping to convert internal sales enquiries into orders, and providing effective customer service and general administration.
The Hire Desk Controller will be based in our depot in Dubai and will be the main point of contact for customers who are seeking to hire our equipment in the region. 

The role holder will deal with incoming calls from customers in a timely, efficient and effective manner. This will be done by providing quotations, liaising with the internal departments to ensure equipment is available, processing orders, coordinating deliveries and collections as well as managing any associated sales administration.

Key Responsibilities:

• Actively manage and retain an active customer base within an agreed percentage
• Work with closely with the field sales team and keeping them informed of any developments relevant to their accounts
• Build strong relationships with colleagues in other depots to enable and accept passing of remote hire orders
• Conduct post-sales follow up customer calls customer to increase renewal sales rates and ensure high levels of customer satisfaction
• Help the team to actively promote Rapid Access’ products and service offerings to customers and prospective customers
• Building strong long-term and productive relationships with customers by providing excellent customer experiences through quick and efficient investigations and resolving of all customers queries to ensure the delivery of our service promise
• Feedback on customer and market information to colleagues in sales
• Ensure correct communication towards team members in terms of daily team work, sharing information, sharing workload, adjusting schedules and holidays with the relevant back up persons

Qualification and Experience Requirements: the chosen candidate will meet ALL the essential criteria below. 

QUALIFICATION AND EXPERIENCE REQUIREMENTS:
 
ESSENTIAL

• Experience working in a fast-paced, customer service related role
• Ability to deliver an excellent customer experience (in person and over the phone)
• Computer literate in the use of Microsoft Office packages
• Experience of preparing draft financial reports in Excel
• Fluent in English (verbal and written)

Apply Now or email Recruitment@rapidaccess-gulf.com

_____________________________________________________

Posted on 14/05//2024

Service Engineer (Heavy Equipment Mechanic/Technician)  - Saudi Arabia

Job Purpose:
 
Reporting into the Service Manager, the Service Engineer will be part of the wider Engineering Service team that is responsible for carrying out fault-finding, diagnostics, servicing, and repairs to a variety of powered access machines. Planned preventative Maintenance (PPMs) will also be a part of the daily duties.  

 As well as being stationed at your assigned depot workshop, the Service Engineer may work outside of normal depot hours, perform repair and maintenance at clients’ sites or travel outside of assigned depot city for the occasional project at our other depot locations in the GCC.

QUALIFICATION AND EXPERIENCE REQUIREMENTS:
 
ESSENTIAL

• Mechanical or Electrical Engineering diploma, vocational qualification or above
• Previous experience working on mobile access equipment or similar other mobile plant machinery equipment such as:
  • powered access equipment e.g. cherry pickers, scissor lifts, propelled booms and hoists.
  • diggers
  • drilling equipment
  • dumpers
  • excavators
  • forklifts
  • ground-care machinery
  • plant machinery
  • power generators
  • rollers
  • telehandlers
• Good understanding of the principles of mechanical and / or electrical circuits and systems with the ability to read mechanical and / or electrical circuit diagrams and schematic drawings
• Ability to methodically find fault, diagnose, repair and maintain a variety of powered machines
• Strong track record in machine, equipment and diesel engine fault finding / diagnostics, servicing, repair and maintenance
• Able to read electrical, mechanical and hydraulic schematic drawings
• Able to work to Health & Safety regulations and comply with all company policies and procedures

Apply Now or email Recruitment@rapidaccess-gulf.com

_____________________________________________________

Posted on 14/05//2024

Service Engineer (Heavy Equipment Mechanic/Technician)  - Kuwait

Job Purpose:
 
Reporting into the Service Manager, the Service Engineer will be part of the wider Engineering Service team that is responsible for carrying out fault-finding, diagnostics, servicing, and repairs to a variety of powered access machines. Planned preventative Maintenance (PPMs) will also be a part of the daily duties.  

 As well as being stationed at your assigned depot workshop, the Service Engineer may work outside of normal depot hours, perform repair and maintenance at clients’ sites or travel outside of assigned depot city for the occasional project at our other depot locations in the GCC.

QUALIFICATION AND EXPERIENCE REQUIREMENTS:
 
ESSENTIAL

• Mechanical or Electrical Engineering diploma, vocational qualification or above
• Previous experience working on mobile access equipment or similar other mobile plant machinery equipment such as:
  • powered access equipment e.g. cherry pickers, scissor lifts, propelled booms and hoists.
  • diggers
  • drilling equipment
  • dumpers
  • excavators
  • forklifts
  • ground-care machinery
  • plant machinery
  • power generators
  • rollers
  • telehandlers
• Good understanding of the principles of mechanical and / or electrical circuits and systems with the ability to read mechanical and / or electrical circuit diagrams and schematic drawings
• Ability to methodically find fault, diagnose, repair and maintain a variety of powered machines
• Strong track record in machine, equipment and diesel engine fault finding / diagnostics, servicing, repair and maintenance
• Able to read electrical, mechanical and hydraulic schematic drawings
• Able to work to Health & Safety regulations and comply with all company policies and procedures

Apply Now or email Recruitment@rapidaccess-gulf.com

____________________________________________________

Posted on 13/04//2023

Service Engineer - UAE

Job Purpose:

Reporting into the Service Manager, the Service Engineer will be part of the wider Engineering Service team that is responsible for attending breakdowns and carrying out fault-finding, diagnostics, servicing, and repairs to a variety of powered access machines. Planned preventative Maintenance (PPMs) will also be a part of the daily duties.  

As well as being stationed at your assigned depot workshop, the Service Engineer may work outside of normal
depot hours, perform repair and maintenance at clients’ sites or travel outside of assigned depot city for the occasional project at our other depot locations in the GCC.
 
Qualification and Experience Requirements: the chosen candidate will meet ALL the essential criteria below. 
 
ESSENTIAL:

• Degree or equivalent – ideally in Mathematics, Economics or Business or related subject
• Recent graduate ideally with some experience in an analytical role
• Strong analytical and mathematical skills and with the ability to draw conclusions from data
• Ability to deliver and analyse quantitative research e.g. customer surveys
• Ability to deliver and analyse qualitative consumer and market research materials, e.g. industry reports
• Proven ability to synthesise large data sets from various tools to extract actionable insights
• Scientific and inquisitive mind-set with the ability to interrogate data, solve problems and make recommendations
• Flexibility and willingness to take on various aspects of marketing and forecasting analysis
• Excellent written and oral English communication skills with confidence in communication at all levels of the business
• Excellent presentation skills
• High level of proficiency using Excel and basic statistical techniques

Apply Now or email Recruitment@rapidaccess-gulf.com